Moving Coverage


We value your possessions, and North American Van Lines takes every precaution to prevent damage or loss when it's moving your stuff. But we'd be remiss if we didn't say that – on some occasions – it happens.

But we have two options for keeping your stuff protected in case of loss or damage while it's in our possession. Even when your stuff is out of sight, you'll have peace of mind.

Let's examine both options to decide which is best for you and why:

Why Basic Liability Coverage might not be enough

Many moving companies include basic liability coverage as part of their service – at no charge. And it does offer help when they damage or lose your possessions. And yes, North American coverage for you stuff includes this no-cost option should anything happen.

But look a little deeper and you'll see why this might not be enough. Payouts are limited to a maximum of 60 cents per pound per item. Let's say you paid $600 for your couch, which weighs 350 pounds. If it's damaged during the move, you'd recover a maximum of $210. The cost of the fabric to reupholster that couch likely would cost more than that, according to Angie's List, and that's not counting labor, repairing springs or backboards and more.

Luckily, with North American, you got another choice for coverage.

Comprehensive Coverage for your possessions

It bears repeating: We take every precaution to deliver and unload your possessions without damage. But it can happen, and if it does, you'll be happy you've invested in our comprehensive coverage for your items.

Our full valuation coverage provides for repairs or replacements to any damaged items. It is the single best way to make sure you'll be made whole after any problem. It's particularly wise to over high-value items – those worth $100 per pound or more.

North American agents can talk you through the process to make sure you have the most efficient coverage for your needs.

Other protection for your move

The above options help when your possessions are damaged, but the best protection for you is the care North American takes when moving your household. We use stretch wrap, heavy gauge plastic sheeting to protect upholstered and leather furniture that minimizes the chance of rips, spills and stains, for example.

After all, prevention is the best protection.

Choose the coverage that fits your situation

Having options means you can tailor your protection. That's something that North American Van Lines offers to every client.

Call now to begin your no-obligation FREE quote, and enjoy having the confidence that we'll work right alongside you to protect your possessions.